About this manual
Welcome to SilkCentral® Issue Manager (Issue Manager), your total solution for reporting, processing, and managing issues in user applications.
Issue Manager allows users to
• Report issues through a Web interface
• Review, reassign, fix, verify, and close issues
• View detailed information about any issue
• View user accounts and inboxes
• Receive email whenever certain changes occur to an issue
• Retrieve issue information from the database by running queries
• Produce reports and charts
• Archive issues
This chapter contains the following sections:
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