After initial installation, you must create a repository (see “Creating an Issue Manager Database”) or access an existing repository before you can begin working with SilkCentral.
Procedure To access an existing repository:
1 Navigate to the Administration/System/Database dialog. If you are already connected to a repository, click the Disconnect button. A confirmation dialog appears, asking you if you really want to disconnect from the current repository. Click Yes to disconnect.
You can create a database on the locally installed MSDE (Microsoft SQL Server Desktop Engine), a locally installed MS SQL Server / Oracle installation, or on a network server that has MS SQL Server / Oracle installed. For information on the supported databases, refer to the Release Notes.
2 Enter (or confirm) the information for the database, then click Connect.
To connect to a local MSDE database, enter:
DBMS-hostname
or IPaddress: <computer name>\borland
DBMS type: MSSQL Server
Port: 1433
Database / SID: <database name>
User: sa
Password: sa
Read-only User (optional): <leave blank>
Read-only Password (optional): <leave blank>
The read-only user is an optional database user with read-only rights on all tables and views in the specified database (defining a read-only user enhances database security). If this user doesn’t exist for the database you are connecting to, your database administrator should create one for you (optional).
Note If you installed Issue Manager using the evaluation setup package, or if you installed the MSDE included in the setup package, the MSDE (SQL Server) instance is localhost\borland and the default user is "sa" and the password is "sa".
To connect to a local or network MS SQL Server database, enter:
DBMS-hostname
or IPaddress: <computer name>
DBMS type: MSSQL Server
Port: 1433
Database / SID: <database name>
User: sa
Password:
Read-only User (optional): <leave blank>
Read-only Password (optional): <leave blank>
The read-only user is an optional database user with read-only rights on all tables and views in the specified database (defining a read-only user enhances database security). If this user doesn’t exist for the database you are connecting to, your database administrator should create one for you (optional).
Note If you installed the Evaluation version of Issue Manager, you should login as user ‘sa’ (with no password) when creating a local MSDE database.
Note Username “sa” with no password is the default administrator login for MSSQL Server databases. In most environments, the Database Administrator changes this login after installation for security purposes. If you can not log in, ask your database administrator for the current administrator login.
To connect to a local or network Oracle database, enter:
DBMS-hostname
or IP address: <computer name>
DBMS type: Oracle
Port: 1521
Database / SID: <Oracle SID given by your Oracle administrator>
User: <Database user given by your Oracle administrator>
Password: <User password given by your Oracle administrator>
Read-only User (optional): <Database user given by your Oracle
administrator>
Read-only Password (optional): <User password given by your Oracle
administrator>
The read-only user is an optional database user with read-only rights on all tables and views in the specified database (defining a read-only user enhances database security). If this user doesn’t exist for the database you are connecting to, your database administrator should create one for you (optional).
Note If you are connecting Issue Manager to an older database, Issue Manager will automatically perform an upgrade. Depending on the size of the database, this upgrade may take up to several hours.
3 After the database connection has been established, the SilkCentral login page displays.
4 Log in to SilkCentral (‘admin’ is the default value for both the username and password). After you log in, you should have access to Issue Manager.
Note User accounts are stored in the repository. If you plan to use multiple repositories, you will have to maintain separate user accounts for each repository.