This file contains important information that may not appear in online Help. Read this file in its entirety.
For information about installation, deployment, and licensing issues, see the Installation Guide of the product that you are licensing with Silk Meter.
| Contents | ||
|---|---|---|
| What's New | Resolved Issues | |
| System Requirements/Prerequisites | Getting Help | |
| Known Issues | Installation Instructions | |
Silk Meter now uses upgraded versions of the following 3rd party components:
With version 17.0 all Silk products now fit together under the umbrella of the consolidated Micro Focus brand. With this move, the brands Attachmate, Borland, NetIQ, and Novell will disappear, while all the products of their respective brands become Micro Focus branded products.
The Silk Meter installer is now capable of uninstalling older versions and installing the new version at once.
The license server has been updated to run even more stable.
TopFollowing are the system requirements for installing and running Silk Meter 17.0.
| System Area | Requirement |
|---|---|
| Platform | Windows Server 2008 R2 Windows 7 Windows 8 Windows 8.1 Windows 10 Windows Server 2012 Windows Server 2012 R2 |
Issue: Silk Meter clients cannot find the license server when performing license checks.
Workaround: Possible DNS issue. Silk Meter client and server must know each other by name. If not provided by a DNS service, add the information (name and IP address) to the host's files.
Issue: Silk Meter server does not work correctly when switching between standalone and server mode.
Workaround: Only use standalone mode when no other machine uses the computer as a license server. If configured for standalone mode, the local Silk Meter Manager should be stopped via the service manager. If the Silk Meter Manager is not stopped while running in standalone mode, remote computers can perform setting changes that override local settings.
Issue: Silk Meter standalone mode does not support host ID bound licenses for Java clients.
Workaround: None.
Issue: If User Access Control is turned on, the Policy Administrator must be started in elevated mode to successfully check in/out mobile licenses from a Silk Meter server.
Workaround: Start the Policy Administrator in elevated mode.
| Ticket/Reference | |
|---|---|
| SI 2839810 | Documentation is referring to Edit, Edit Grants and other menu options, which do not exist any longer. |
| SI 2859839 | If Policy Administrator is running on an OS with UAC turned on, then reporting does not work. |
| RPI 575531 | Silk Standalone License Installer throws error when closing. |
| US21237 | Automatic restarts of the Silk Meter server are not logged. |
Visit http://supportline.microfocus.com/assistedservices.asp to communicate directly with Micro Focus SupportLine to resolve your issues or email supportline@microfocus.com.
Visit Micro Focus SupportLine at http://supportline.microfocus.com for up-to-date support news and access to other support information. First time users may be required to register to the site.
The Silk Meter installer will guide you through the steps to uninstall any previous version of Silk Meter if necessary. If Silk Meter prior to version 15.0 is installed, you have to uninstall it manually first.
To keep your settings and policies, select "No" when you are prompted to delete the Silk Meter settings during the uninstall process.
For information about installation, deployment, and licensing issues, see the Installation Guide of the product that you are licensing with Silk Meter.
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