Welcome to SupportLine, .

Welcome to Customer Care – This document will help you get the most from Micro Focus SupportLine.

Contact SupportLine - Micro Focus has a large network of SupportLine contacts worldwide, this page will enable you to find the number you need.

Our Services – Full details of the Customer Care programs available to you.


Update incidents by email

Customers can now update their open Incidents by email. To do so, reply to an Incident update email from Customer Support. When your reply contains the incident number in the subject line, it will be automatically added to the Incident.

Note: To log new incidents, customers should continue to use the SupportLine portal.