AppServer and VisiBroker Support Dates
The
following tables display the support lifecycle/dates for current and previous
releases of Micro Focus’s AppServer and VisiBroker.
|
Product
|
Generally Available
|
Critical Maintenance
Start Date
|
Extended Care
Start Date
|
Extended Care
End Date
|
|
VisiBroker 8.5
|
February 2011
|
March 2016
|
March 2018
|
N/A
|
|
VisiBroker 8.0
|
December
2007
|
January
2014
|
January 2016
|
N/A
|
|
VisiBroker 7.0
|
April
2006
|
January 2013
|
January 2015
|
N/A
|
|
VisiBroker 6.5
|
November
2004
|
January
2010
|
January
2012
|
N/A
|
|
AppServer 6.7
|
December
2006
|
January
2010
|
January
2012
|
N/A
|
|
AppServer 6.6
|
May 2006
|
January
2010
|
January
2012
|
N/A
|
|
Product
|
Generally Available
|
Critical Maintenance End Date
|
|
VisiBroker 6.0
|
December
2003
|
December
2009
|
|
VisiBroker 5.x
|
November
2001
|
December
2007
|
|
VisiBroker 4.x
|
|
June
2006
|
|
SSL/Borland Security Services (BSS)
|
|
June
2006
|
|
VisiBroker 3.X
|
|
June
2005
|
|
SSL 3.x
|
|
June
2005
|
|
ITS 1.x
|
|
June
2005
|
|
VisiBroker RealTime (RT) 6.x
|
December
2003
|
Not
Available
|
|
VisiBroker RealTime (RT) 5.x
|
April
2003
|
Not
Available
|
|
VisiBroker RealTime (RT) 4.x
|
|
Not
Available
|
|
VisiBroker RealTime (RT) 3.x
|
|
Not
Available
|
|
BES - AppServer Edition 6.5
|
December
2004
|
Not
Available
|
|
BES - AppServer Edition 6.0
|
December
2003
|
Not
Available
|
|
BES - AppServer Edition 5.x
|
November
2001
|
Not
Available
|
|
BES - AppServer Edition 5.x
|
November
2001
|
Not
Available
|
|
AppServer Edition 4.x
|
|
Not
Available
|
Notes on Lifecycle Definitions
- Generally Available (GA)
- -Product is available for general purchase.
- -Telephone & Web Support provided.
- -SLA for expected responsiveness to reported issues (depending on the level of support purchased, e.g. Silver, Gold, Platinum).
- -Regularly scheduled fix packs and WrapPacks (rolled up fix packs).
- -Hot fixes as required.
- Sundown
- -Products in this state are fully supported and customers can run in production with confidence.
- -Hot fixes, Fix packs and WrapPacks are still produced.
- -No longer sold to new customers if a newer release is available, but existing customers can order additional end-user licenses.
- Critical Maintenance
- -Support is limited to specific deployment configurations that are agreed in advance.
- -Eligible for showstopper fixes (severity 1) only.
- Extended Care
- -Option 1: Standard Silver Care contract for sundowned products - advice and avoidance.
- -Option 2: Bespoke contract that is created for each customer, which may include showstopper fixes.
- -No New Sales. No Additional sales to existing customers without special
dispensation.
Notes on Platform Support
- Platform support - for components of a platform (e.g. Operating System, Compiler or JDK) that are no longer supported by its vendor, Micro Focus will provide patches to work around issues, but will not be able to initiate fixes to the components nor will it be able to access expertise from those vendors to assist in diagnosing problems.
- For detailed platform support information, go to http://support.microfocus.com/supportresources/borPlatformInfo.aspx.