Track 1
Applying Product Updates – Patches and Fixes
Patches and Fixes page
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Patches and Fixes
Product updates are found in the Self-Service menu option titled Patches and Fixes.

Product Updates are delivered in a form that Micro Focus has termed WebSyncs.  These are product updates delivered on an on-going basis by product via the web.

To access Product Updates, you will need to:
1.Have a User login to the SupportLine site (if you do not, click on New User?)
2.Login to the SupportLine site using your SupportLine login
3.Have your product profile set-up properly which lists those products, by serial number, which are covered on maintenance (if you do not, select Product Profile from My Details and update your profile accordingly)

Once the above is set-up, by selecting Patches and Fixes, you will have access to the Product Updates for those products which are covered by your SupportLine maintenance agreement.

The top of the page will list those products which are in your Product Profile which are currently covered on maintenance.

Listed below are the Product areas along with each product for which there are updates.

Click on the product you wish to update.  This will be a hyperlink, as shown in blue on the above screen, if there is valid maintenance on the product.